Road Side Assistance

On-site Minor Repairs

For all minor faults and an immediate repair thereof, a technician will be despatched to the breakdown location to attend to the motorcycle. While Royal Enfield shall bear labour and conveyance, extra Parts & materials will be charged on actuals.

Vehicle Breakdown

In case of the motorcycle facing major faults that can’t be fixed at the location, the motorcycle will be transported, free of cost, to the nearest Royal Enfield Authorised service center for repairs.

Battery Drain

In case of a weak or dead battery, a technician shall be despatched who will attempt to jumpstart the motorcycle. In case a battery change is required, the technician shall fix a new battery. The cost of the battery shall be charged on actuals. In case the problem is not fixed, Royal Enfield shall also assist in transporting the motorcycle to the nearest Royal Enfield service center.

Incorrect Fuelling

In case of adulterated fuel contaminating the motorcycle and the motorcycle rendered immobile as a result, it will be transported, free of cost, to the nearest Royal Enfield authorised service center for repairs.

Fuel Delivery

In case you run out of fuel on a ride, our roadside assistance service partner will help you with fuel refill at your location. The cost of the fuel shall be charged on actuals.

Flat Tyre Assistance

Incase of a flat tyre, a Royal Enfield technician will be despatched to your location to attend to the motorcycle. Cost of fixing the flat will be charged on actuals.

Key Lockout

Incase you have broken or misplaced your Key, a brand new set of keys will be couriered to the address of your choice.

Find Your Local Royal Enfield Dealer

• What is Roadside Assistance (RSA) Program?

  Royal Enfield Road Side Assistance Program is a 24x7 emergency support provided in the event of any mechanical or electrical breakdown of the user’s motorcycle. Services are available in the following countries: Austria, Italy, Belgium, Latvia, Bulgaria,  Lithuania, Croatia, Luxembourg, Cyprus, Malta, Czechia, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Hungary, Sweden, Ireland, United Kingdom and Switzerland. RSA Service benefits include on the spot assistance , flat tyre, lack of fuel,  misfueling, replacement – locked / lost keys (key retrieval), battery jump start, towing in case of break downs only .Towing to home dealer if breakdown occurs in less than 50 km or nearest dealer.

  
  

  • Do I qualify for RSA cover?

    RSA is included for all motorcycles purchased on or after January 1st 2019. The period of cover is as the manufacturers warranty. Only Motorcycles sold to end consumers by authorised dealers in the countries listed below are eligible for RSA Services in Europe: Italy/Netherlands/Belgium/UK/Ireland/France/Spain/Portugal/Germany/Switzerland/Austria/Luxembourg

    
    

    • How do I contact this RSA Service?

      Assistance is just a call away. You can reach us on toll free number 00800-73277478 or alternate number +44 020 86039451 and we will be there to assist you 24 x 7 x 365.